Yes. The free plan is permanently free — not a 14-day trial, not “free until you hit a limit”. You get 4 posts per month, every month, at no cost. No credit card required to install or use it.

No. AI caption generation is handled entirely through the SMMart Manager licence server. You don’t need an OpenAI account, a ChatGPT subscription, or any third-party AI credentials. It’s all included in your plan.

Yes. SMMart Manager works with both simple and variable WooCommerce products. It uses the main product image and description for post generation.

You’ll see a notification in the dashboard. Your post count resets on the 1st of each month. You can upgrade to a paid plan at any time from the pricing page if you need more posts or want the scheduler.

Facebook’s algorithm reduces the organic reach of posts that contain external links in the caption. Putting the link in the first comment is standard best practice — your post reaches more people, and the link is still easily accessible. SMMart Manager does this automatically on every Facebook post without you needing to think about it.

Yes. The AI generates platform-appropriate captions for each. Instagram captions tend to be punchier and may include relevant hashtags. Facebook captions are more conversational and benefit-led. They’re generated from the same product data but written differently for each audience.

SMMart Manager uses the Meta Graph API and requires permissions to manage your Facebook Page posts and publish content to your connected Instagram Business account. The Meta app is fully approved by Meta — all required permissions have been reviewed and granted.

No. SMMart Manager handles all the Meta API connections through our own approved app. You just click “Connect Facebook” and go through the standard OAuth flow — the same as connecting any app to your Facebook account.

The Post Scheduler (available on paid plans) lets you set your posting days and times for the week. It rotates through a product category or a manual queue on a rolling weekly schedule — in sequential or random order. It runs via a server-side cron pinger from smmartmanager.ai, so posts fire reliably even when your WordPress admin is closed.

WordPress’s built-in cron system only runs when someone visits your site. If no one visits at the time your post is scheduled, WordPress cron won’t fire — and your post won’t go out. SMMart Manager’s server-side cron pinger runs from our own server, independent of your site’s traffic, so posts fire reliably at the time you set every time.

Yes. You can either rotate through an entire product category automatically, or build a manual queue of specific products in the order you want them to post. Both sequential and random rotation are supported.

Each site requires its own active licence. The Starter plan covers 1 site, Professional covers 3, and Agency covers 10. You can activate and deactivate licences from your account at smmartmanager.ai.

Yes. OAuth tokens are encrypted and stored on your own server. We never store your Facebook or Instagram access tokens on our servers. No product data is sold to third parties.

Yes. You can cancel your paid plan at any time. Cancellation takes effect at the end of your current billing period. You’ll retain access to the free plan features after cancellation.